Customer Service Training Providers
992 HRDF-registered customer service providers in Malaysia.
HRDF-Claimable Customer Service Training Providers in Malaysia
Customer service training builds the communication, empathy, and problem-solving skills that separate average service from exceptional experiences. Malaysian HR teams use HRDF-registered providers to upskill frontline staff, call centre agents, and service managers in handling complaints, building rapport, and driving customer loyalty.
- •Service excellence and customer experience (CX) frameworks
- •Complaint handling, de-escalation, and difficult customer management
- •Call centre operations, scripting, and quality assurance training
- •Programmes available in English and Bahasa Malaysia
SH Retail Academy Sdn Bhd
Kuala Lumpur
SH Retail Academy (SHRA) offers HRD Corp claimable corporate training focused on enhancing team performance in the retail sector, providing hands-on training tailored to real workplace needs.
SH Retail Academy: HRD Corp Registered Retail Training Provider Malaysia
Sharma Management International
Selangor
Since 2007, SMI offers HRDC registered certification, consulting and training for project management, soft skills & organizational diagnostics in Malaysia.
Sharma Management International
Selangor
Since 2007, SMI offers HRDC registered certification, consulting and training for project management, soft skills & organizational diagnostics in Malaysia.
Sheq Management Consultant Sdn Bhd
Negeri Sembilan
Sheq Management Consultant Sdn Bhd
Negeri Sembilan
SHEQ Management Consultant Sdn. Bhd. is a training provider located in Negeri Sembilan.
Sifu Ecommerce Digital Marketing
Sifu Ecommerce Digital Marketing
Silicon Oshelc Enterprise
Silicon Oshelc Enterprise
Six Sigma Synergy Sdn Bhd
Six Sigma Synergy Sdn Bhd
Skill Solutions Sdn. Bhd
Selangor
Skill Solutions Sdn. Bhd.
Selangor
Skill Solutions Sdn Bhd specializes in HRD-certified safety and health training programs, enhancing workforce competency and ensuring compliance with industry regulations.
Skill Solutions Sdn. Bhd.
Selangor
Skill Solutions Sdn Bhd specializes in HRD-certified safety and health training programs, enhancing workforce competency and ensuring compliance with industry regulations.
SkillCity College
Wilayah Persekutuan
SkillCity College is committed to empowering students with essential hands-on skills, practical training, and unparalleled industry exposure, ensuring graduates are equipped for immediate employment and long-term career advancement.
SkillCity College
Wilayah Persekutuan
SkillCity College is committed to empowering students with essential hands-on skills, practical training, and unparalleled industry exposure, ensuring graduates are equipped for immediate employment and long-term career advancement.
Skillet
Kuala Lumpur
Skillet offers trainer-led Project Management and IT programs with a clear roadmap to globally recognized certifications, designed for workplace results.
Skillet
Kuala Lumpur
Skillet offers trainer-led Project Management and IT programs with a clear roadmap to globally recognized certifications, designed for workplace results.